Return Policy Whitlow Campus Store - effective July 2017
cached PROCESSING AND SHIPMENTS
Orders placed online are generally processed and shipped within three business days if items are in stock. If an ordered product is out of stock you will be notified via email. Please call (563)588-6307 to request expedited service. There is an additional charge for Overnight or 2nd Day orders.
book TEXTBOOKS
Receipts are required for all returns. Textbooks are fully returnable during the first week of classes, and must be in original purchase condition. Shrink-wrapped books are non-returnable if the shrink-wrap is removed.
shopping_cart OTHER MERCHANDISE
Receipts are required for all returns. Non-textbook merchandise is fully refundable with 30 days of purchase if returned in new, saleable condition with original price tags. Without a receipt, merchandise can be exchanged for the same value as the original item or an in-store credit can be issued.
store ALL MERCHANDISE
Full refunds require an original purchase receipt and will be made to the original method of payment or to an in-store credit.

LOCATIONS

HOURS


Whitlow Campus Store
1550 Clarke Drive
Dubuque, IA 52001
563-588-6307
The following are special hours for
the beginning of spring term:
Sat 1/19: Closed due to inclement
weather
Sun 1/20: Open 10am – 2pm
Mon 1/21: Return to regular hours

Regular Store Hours:
Monday-Friday
8:30am-4:00pm

CONNECT WITH US ONLINE


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