Return Policy Whitlow Campus Store - effective July 2017
cached PROCESSING AND SHIPMENTS
Orders placed online are generally processed and shipped within three business days if items are in stock. If an ordered product is out of stock you will be notified via email. Please call (563)588-6307 to request expedited service. There is an additional charge for Overnight or 2nd Day orders.
Receipts are required for all returns. Textbooks are fully returnable during the first week of classes, and must be in original purchase condition. Shrink-wrapped books are non-returnable if the shrink-wrap is removed.
shopping_cart OTHER MERCHANDISE
Receipts are required for all returns. Non-textbook merchandise is fully refundable with 30 days of purchase if returned in new, saleable condition with original price tags. Without a receipt, merchandise can be exchanged for the same value as the original item or an in-store credit can be issued.
store ALL MERCHANDISE
Full refunds require an original purchase receipt and will be made to the original method of payment or to an in-store credit.